Shipping Policy

WHAT ARE THE SHIPPING COSTS?

• Belgium : Free shipping on orders over €50.
  Below €50, a shipping cost of €5.95 will be charged.
• Netherlands : Free shipping on orders over €60.
  Below €60, a shipping cost of €7.95 will be charged.
• France : Free shipping on orders over €85.
  Below €85, a shipping cost of €8.95 will be charged.
• Luxembourg : Free shipping on orders over €85.
  Below €85, a shipping cost of €8.95 will be charged.
• Germany: Free shipping on orders over €85.
  Shipping costs below €85 will be charged at €9.95.
• Rest of Europe: A shipping fee of €15 will be charged.

Shipping costs are calculated/displayed during checkout.

HOW LONG WILL IT TAKE BEFORE MY ORDER IS SHIPPED?

I will process your order within 1 to 2 business days.

Once your order has shipped, it may take 5 to 8 business days to arrive depending on your country. Most orders within Europe are delivered within 8 working days.

CAN I TRACK MY ORDER?

Yes, as soon as your package is ready for shipment you will receive an email with the tracking code.

THERE IS A PROBLEM WITH MY ORDER, WHAT SHOULD I DO?

If there is a problem with your order, please don't hesitate to email hello@tinsulin.com so I can check it and find a solution.